Privacy Policy

Last updated: December 21, 2025

SilverMap provides a geospatial intelligence platform for teams managing critical territory. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

• Account details such as name, email, and role.
• Operational data you upload, including geospatial layers and metadata.
• Usage information to improve performance and reliability.
• Device and browser information for security and diagnostics.

2. How We Use Your Information

• Provide and maintain the SilverMap platform.
• Secure your data with access controls and audit logs.
• Deliver customer support and onboarding services.
• Improve product performance and user experience.

3. Data Storage and Security

We use industry-standard safeguards including encryption in transit and at rest, role-based access control, and monitoring. Data residency options are available for enterprise plans.

4. Third-Party Services

We may use trusted subprocessors for cloud hosting, analytics, and customer support. A list of subprocessors is available upon request.

5. Your Rights

• Access, correct, or export your data.
• Request deletion of your account and associated data.
• Object to or restrict certain processing where applicable.

6. Data Retention

We retain data while your account remains active. When an account is closed, data is removed according to your contract terms or within 30 days unless legally required.

7. Children's Privacy

SilverMap is intended for professional use and is not directed to children under 13.

8. Changes to This Policy

We may update this policy from time to time. If material changes are made, we will notify account owners.

9. Contact Us

If you have questions about this policy, contact us at privacy@silvermap.io.